1. Get the water off
Stopcock clockwise until it stops. Kitchen cupboard first, then the cellar head. If it’s stiff, stop — old brass snaps, and a snapped stopcock is a far worse problem than the one you started with.
24/7 emergency call-out
If water’s coming in and you need somebody now, stop reading and ring. We answer at 3am the same way we answer at 3pm.
Before we arrive
Most of the damage happens in the first twenty minutes. Ring first, then work through these.
Stopcock clockwise until it stops. Kitchen cupboard first, then the cellar head. If it’s stiff, stop — old brass snaps, and a snapped stopcock is a far worse problem than the one you started with.
If it’s one appliance, the pipe feeding it usually has a small valve with a screw slot. A quarter turn with a flat screwdriver stops that one thing and leaves the rest of the house running.
Water finds its way down. Move anything that matters out from under it, get a bucket under the drip, and switch off any circuit the water is heading towards.
24 hours a day, seven days a week, across Keighley and the valley. We’ll tell you honestly how soon we can be there.
What we come out to
We’ll ring straight back. Properly urgent? Phone instead — always faster than typing.
Reviews
Reproduced word for word from customer reviews of Plumbers To The Rescue — nothing rewritten, nothing tidied up.
The plumber fixed a leaking trap and shut-off valve underneath my kitchen sink. It was an emergency job and he came straight away at 21:00 in the evening. He was prompt in attending my call and offered a professional service at a fair price. We will definitely be calling plumber to the rescue back again to assist with the installation of our dishwasher.
Had a great experience and would 100% recommend! We had a leak in our washer and a previous leak under the bathroom sink. The team was able to address both issues and also caught a small leak in our washer hose that could have caused problems later. You can tell they put a lot of honesty and care into their work. We’ve had our fair share of bad plumber experiences, but with them, we really appreciated how we were shown the root of each problem and kept informed throughout. They also made sure to test everything multiple times to ensure the issues were fully resolved.
Perfect professional service when my boiler was working fitted a new one the next day great price
Used again to get my bathroom fitted
Very clean and tidy reliable and very hardworking will use again
Amazing service from this company today. Was in desperate need of rescuing and they came out super quickly to solve the issue. They were extremely polite, clean and couldn’t have been more helpful. Highly recommended 🙏
Very professional and great service.The leak was fixed promptly and with minimal mess.I would highly recommend their services to anyone needing a plumber
best plumbers they fixed my sink and made me and my parents very happy for the great service!
FAQs
If water is escaping and you cannot stop it, ring now. If you have got it isolated and nothing is being damaged, morning is usually fine and cheaper. No heating in freezing weather with young children or an elderly relative in the house counts as now. Ring either way and we will tell you honestly which one it is.
One of us. Not a call handler taking a message, not an overflow service in another county. Somebody who can talk you through the stopcock while another of us sets off.
Kitchen sink cupboard is still the most likely. In Keighley’s Victorian terraces and back-to-backs it’s very often in the cellar head, sometimes under the stairs, and occasionally outside beneath a small metal cover in the pavement. Clockwise until it stops.
Don’t force it — an old brass stopcock can snap, which turns a leak into a much bigger one. Ring and tell us it’s seized, because that changes how urgently we need to be there and what we bring.
Often. Sinks, toilets and radiators usually have their own small valve on the pipe feeding them, with a screw slot you turn a quarter turn using a flat screwdriver. That leaves the rest of the house with water.
No. You hear the number before anybody picks up a tool, and it does not get revised upwards once the water has stopped. Being desperate at 4am should not cost you extra.